Every unanswered request chips away at the trust a customer has placed in a brand. That much has not changed. What has changed is that the delay no longer has to happen. Dynamics 365 Customer Service, Microsoft’s enterprise customer service software and contact centre solution, now ships with an infrastructure that reads an incoming request…
A single photocopier’s invoice is already a small pile of line items. Multiply that across thousands of machines and hundreds of contracts, each priced its own way, and the spreadsheet you have been relying on quietly starts to leak. That was the heart of our June 17 webinar. Webinar recording: Pargesoft CEO Kaan Altunterim on…
The system processes incoming time and attendance data, approves leave requests, adds overtime, updates benefits, applies salary changes, tracks statutory parameters, and completes the statutory payroll calculations. Based on these results, it generates an accounting entry in line with the Turkish Tax Procedure Law (VUK) and transfers it to the ERP. A single item entered…
Individual Installation and Centralized Deployment Guide Microsoft Dynamics 365 Business Central includes powerful Excel integration that enables users to edit data directly from Excel and publish changes back to Business Central. This functionality is powered by the Microsoft Dynamics Office Add-in, which supports the Edit in Excel feature. This guide explains what the Excel add-in…
Dynamics 365 Customer Service Insights; Make better decisions and proactively improve customer satisfaction with AI-driven insights. Make the benefits of AI real for your business Take informed action to improve your customer service experience using out-of-the-box insights. Measure performance over time across all channels, identify areas for growth, and improve productivity with innovative AI capabilities…
Build the next-generation manufacturing workforce 3 Ways to Build the Modern Manufacturing Workforce; Manufacturing faces a crisis matching talent to business needs. Not only is there an overall shortage of workers, but many lack the skills necessary for modern manufacturing environments. How can leaders break through this challenge to find, keep, and grow a future-ready…
Learn about the new e-commerce capabilities of Microsoft Dynamics 365 Commerce and how you can accelerate digital and omni-channel commerce for your business.
This year, at Build, we have an incredible 31 sessions covering Power Platform and Azure. This volume of sessions at a professional developer conference is a turning point for the Power Platform, so I wanted to take a moment and reflect on this growing fusion of low-code and code-first development. Over the next three years,…
Mixed reality in the real world Mixed reality solutions from Microsoft; Companies around the globe are already using mixed reality to improve efficiency, delight customers, and reach their business goals. Here are some examples of where mixed reality was truly transformational. Heads up and hands-free Thyssenkrupp, an elevator manufacturer, wanted to reduce maintenance downtime and…
Dynamics 365 Customization – Remove Related Tab on Form ; After the Dynamics 365 Wave 1 2020 release, the routing menu on the left has been added as tab to all forms as Related. You can perform the following operations in order to remove this tab in any form. Note: This change works form-based and…
